Archive for innovation

Predicting 2012: What’s old is new again – or is it?

Maybe I have been around the technology market too long but it appears to me that there is nothing new under the sun. The foundational technologies that are the rage today all have their roots in technology that has been around for decades. That is actually a good thing. Simply put, a unique technology concept often will not be commercially
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What does it mean to transform the customer experience?

  When I started working on my latest book, Smart or Lucky? How Technology Leaders Turn Chance into Success, I thought a lot about what makes one company sustain itself over decades while other companies fade away.  What does innovation really mean and how does it happen? Innovation is not an easy achievement. Many companies that find themselves in trouble
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Can HP survive its DNA?

This blog was originally published in Harvard Business Review I remember attending a Hewlett-Packard meeting for industry analysts in the early 1990s and hearing HP proudly declare that it was becoming a software company. Software had turned into a stronger driver of revenue in the computer industry than hardware, and HP management had realized that it had to make the
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Is Big Data Real and Can IBM Execute on its Vision?

It is inevitable that data would emerge as the most complex and important topics of the next decade. The expansion of the amount and types of data that we have been accumulating across more systems—physical and virtual, applications, and electronic devices – is astounding.  These environments generate huge amounts of data – from structured to unstructured – and with increasing
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